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Orders / Failure Report / Forms

Failure Report

One can report disturbances of the voice service to the ZIH User Advise Service. If you recognise disorders of your analog or Siemens-ISDN-Phone, you can also call the ZIH disturbance suppression office: Tel.-Nr. 34202.

Changes of telephone and fax connections are subject to a informal order.

Order to change telephone connections

The order should contain the following information:
  • Prename, Surname of the user - building, room
  • direct outward dialing
  • special requests (boss/secretary connection, overline service, etc.)
  • cost center
  • telephone number (during changes)
  • signature of the cost center manager, the chairholder, the head of department or the group leader
  • desired power-on or switching time
The order can be sent by the following ways:

A sample order is available here: Auftrages im ISDN-TK-System ist hier.

Call list on the digital Siemens-Telephone (OptiPoint500)

The activation and change of the call list settings on the digital Siemens ISDN-Telephone has to be applied for. The according form is available here .

Last modified: 30.04.2013 11:18
Author: ZIH Sprachdienst

 


Contact

Visitor's address:
Willers-Bau, A-Flügel
Zellescher Weg 12-14

User Support:
Room: Nöthnitzer Str. 46, E036
Phone:
      +49 351 463-31666
Fax:
  +49 351 463-42328
Announcement of Troubles:
  +49 351 463-31888
email iconservicedesk@tu-dresden.de
 
Secretary:
Room: Willers-Bau A 207
Phone:
      +49 351 463-35450
Fax:
  +49 351 463-37773
email iconzih@tu-dresden.de
 


Postal address:
TU Dresden
Center for Information Services and High Performance Computing (ZIH)
01062 Dresden
Germany

Parcels:
TU Dresden
Center for Information Services and High Performance Computing (ZIH)
Helmholtzstr. 10
01069 Dresden
Germany