As part of the modernization of the IT user administration a new identity management system (IDM)was introduced on ZIH at the end of 2012 . At the same time a new password policy was activated. The central IT services at TU Dresden are now supplied exclusively through this system with updated information about user accounts and permissions.

All user accounts which have been opened before November 27, 2012 by the ZIH have been automatically migrated to the new IDM system. These users  had to confirm their current password until April 15, 2013. For those which did not confirmthe password the user account will be locked on April 23, 2013. Affected users will have the possibility for unlocking until May 6, 2013. Thereforethe password confirmation portal on the page https://idm-service.tu-dresden.de is still open. Please provide login name and password. Once the existing password is confirmed it will be checked for compliance with the new password policy. If the password does not meet the requirements, it will have to be changed.

PLEASE NOTE:
The password-confirmation needs the activation of JavaScript!
If you have not activated JavaScript, you will see a white website after confirmation. Please ignore. The confirmation should done successfully. You can check it with registration via the  second link at the website above. If you can login everything is right.
(A second try of confirmation shows the message, that login/password are wrong. Please ignore.)

After May 6,  2013 affected users should contact the service desk to activate your login. Please provide the Student card or ID card for employees or guests.

At the same time, a new password policy went into effect:

If problems occur with the ZIH user accounts, please contact the service desk:
Phone:                       463 31666 (Open hour Monday to Friday between 8am to 7pm)
E-mail:                       servicedesk@tu-dresden.de.

Following information will help us analyze your problem faster:

• Login name (without password)
• Which system did you try to log on?
  (e.g. Webmail, Exchange, Login-Server, high performance computer Mars, …)
• What time did you try to log on?
• Contact details (E-Mail address or/and phone number)z.b